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FeaturesRoutes & Patrol

Routes & Patrol

Plan and execute patrol routes with checkpoint verification.

Platform:

Quick Access

View RoutesMy Active Route
On mobile? Actions open directly in the TeamMap app

What is a Route?

A route is a sequence of checkpoints that team members visit in order. Routes are used for:

  • Security patrols - Regular rounds through a property
  • Inspections - Systematic checks of equipment or areas
  • Deliveries - Multi-stop delivery routes
  • Maintenance - Scheduled maintenance rounds

Route Components

ComponentDescription
CheckpointsLocations to visit in order
WaypointsOptional stops along the way
VerificationHow to prove you visited (tap sensor, scan code, or location)
ScheduleWhen the route should be completed
Time LimitsHow long you should spend at each stop

Viewing Routes

  1. Tap Routes from the More menu
  2. See your assigned routes
  3. Active routes appear at the top with progress
  4. Tap any route to view checkpoints

Route Card Shows:

  • Route name and description
  • Number of checkpoints
  • Estimated duration
  • Your completion progress
  • Next checkpoint due

Starting a Route

  1. Open the assigned route
  2. Tap Start Route
  3. Navigate to the first checkpoint
  4. The route tracks your progress automatically

Some routes auto-start at scheduled times. You’ll receive a notification when it’s time to begin.

Completing Checkpoints

At each checkpoint, verify your presence:

Verification Methods

MethodHow to Complete
Tap SensorHold phone near the sensor until it beeps
Scan CodePoint camera at the code posted at the checkpoint
LocationBe close enough and it verifies automatically
ManualTap “Complete” (no proof required)
PhotoTake a photo to prove you were there

Step by Step

  1. Arrive at the checkpoint
  2. The app shows the required verification method
  3. Complete the verification (scan, tap, or photo)
  4. Add any notes if needed
  5. Move to the next checkpoint
⚠️

If you can’t complete a checkpoint, tap Skip and add a reason. Skipped checkpoints are flagged for review.

Route Progress

While on a route:

  • Progress bar shows completion percentage
  • Next checkpoint displays with distance
  • Timer tracks total route duration
  • Map shows your path and remaining checkpoints

Route Actions

ActionWhen to Use
PauseTaking a break (resumes timer when you continue)
CompleteFinish the route early
AbandonCan’t complete the route (requires reason)

Checkpoint Verification

Using Tap Sensors

  1. Hold your phone near the sensor
  2. Keep it steady for 1-2 seconds
  3. You’ll feel a vibration and hear a beep when done
  4. The checkpoint is marked complete

Tips:

  • Remove phone case if it doesn’t work
  • Try different angles
  • Hold phone flat against the sensor

Scanning Codes

  1. Tap Scan when prompted
  2. Point camera at the code
  3. Hold steady until it reads
  4. Checkpoint is marked complete

Route Reports

Your route history shows:

  • Completed routes with dates
  • Your completion times
  • Any flagged checkpoints

Common Questions

What if I can’t reach a checkpoint?

Skip the checkpoint and add a reason (e.g., “Area blocked”, “Unsafe conditions”). Your supervisor will be notified.

Can I complete checkpoints out of order?

Depends on route settings. Some routes enforce sequential completion; others allow any order.

What if the sensor doesn’t work?

  1. Try removing your phone case
  2. Move the phone slowly around the sensor
  3. If it still fails, use the Manual Override option (if enabled) or contact your supervisor

How do I know how to verify?

The app shows what to do at each checkpoint. Look for the tap, scan, or location icon.

Can I see the route on a map?

Yes! Tap the Map tab when viewing a route to see all checkpoints and your current location.

TasksEvents