Billing & Subscription
Manage your plan, payment methods, and usage.
Quick Access
Plans
TeamMap offers tiered plans to fit your organization’s needs:
| Free | Starter | Professional | Enterprise | |
|---|---|---|---|---|
| Members | 2 | 15 | 50 | Unlimited |
| Locations | 1 | 10 | Unlimited | Unlimited |
| Storage | 1 GB | 10 GB | 100 GB | Unlimited |
| Channels | 1 | 5 | Unlimited | Unlimited |
| Features | Core only | Most features | All features | All features + SLA |
| Support | Community | Priority | Dedicated |
Upgrading Your Plan
- Go to Settings > Billing
- Click Upgrade Plan
- Select your new plan
- Enter or confirm your payment method
- Your upgrade takes effect immediately
When upgrading mid-cycle, you are only charged the prorated difference for the remaining billing period.
Payment Methods
Adding a Payment Method
- Go to Settings > Billing > Payment Methods
- Click Add Payment Method
- Enter your card details
- Click Save
We accept Visa, Mastercard, American Express, and bank transfers for Enterprise plans.
Updating Payment
- Go to Billing > Payment Methods
- Click Edit on your current method
- Update the details
- Click Save
Invoices
View and download past invoices:
- Go to Settings > Billing > Invoices
- Click on any invoice to view details
- Click Download PDF for your records
Free Tier Limits
On the Free plan, the following limits apply:
- 2 members maximum
- 1 location saved
- 1 GB file storage
- 1 channel for messaging
- Core features only (Map, Tasks, Messaging, Shifts)
When you reach a limit, you will see an upgrade prompt. No data is lost - upgrade at any time to unlock your existing data.
If your organization exceeds free tier limits (e.g., after a downgrade), existing data is preserved but new items cannot be created until you upgrade or reduce usage.
Cancellation
To cancel your subscription:
- Go to Settings > Billing
- Click Cancel Subscription
- Select a reason
- Confirm cancellation
Your plan remains active until the end of the current billing period. After that, your organization reverts to the Free tier.