Account Settings
Manage your profile and preferences.
Quick Access
Your Profile
Changing Your Profile Picture
- Tap the Profile icon
- Tap your current picture
- Choose Take Photo or Choose from Gallery
- Crop and save
Updating Your Name
Contact your organization admin to update your display name.
Password & Security
Changing Your Password
- Go to the login screen
- Tap Forgot Password
- Enter your email address
- Check your email for a reset link
- Follow the link to set a new password
If you don’t receive the reset email, check your spam folder or contact support.
Signing Out
- Tap your Profile icon
- Scroll to the bottom
- Tap Sign Out
- Confirm
Notifications
Managing Notifications
Control what alerts you receive:
- Tap your Profile icon
- Tap Notification Settings
- Toggle each notification type on or off:
- New messages
- Task assignments
- Shift reminders
- SOS alerts
- Event reminders
SOS alerts cannot be turned off - they are always delivered for safety.
Notification Sounds
To change notification sounds, use your phone’s system settings:
iPhone: Settings > TeamMap > Notifications > Sounds
Android: Settings > Apps > TeamMap > Notifications
Privacy
Location Sharing
Your location is shared with your organization when:
- The app is open
- You have “Always Allow” location permission enabled
- During your scheduled shifts (depending on organization settings)
To manage location permissions:
iPhone: Settings > Privacy > Location Services > TeamMap
Android: Settings > Apps > TeamMap > Permissions > Location
Location sharing is required for TeamMap to work properly. Your organization admin controls when tracking is active.
Common Questions
How do I delete my account?
Contact your organization admin. Account deletion is handled at the organization level.
Can I use TeamMap on multiple devices?
Yes! Sign in with the same email on any device. Your data syncs automatically between web and mobile.
How do I change my email address?
Contact your organization admin to update your email address.
Why does the app need background location?
Background location allows TeamMap to:
- Share your location during active shifts
- Trigger geofence alerts
- Ensure SOS works even when the app is minimized